Accessibility at CNA House
Canadian Nurses Association
The Canadian Nurses Association (CNA) is committed to providing barrier-free access for persons with disabilities. This policy describes how CNA accommodates persons with disabilities regarding barrier-free services, including its programs, goods and services.
CNA is committed to ensuring that its employees are familiar with various assistive devices that may be used by persons with disabilities while accessing our programs, goods and services.
CNA is committed to communicating with persons with disabilities in ways that take into account their disability.
CNA welcomes onto its premises service animals upon whom persons with disabilities rely in their daily living.
CNA welcomes support persons upon whom persons with disabilities rely in their daily living. CNA will advise the parties as soon possible about any costs associated with having the support person.
Notice of temporary disruption
In the event of a planned or unexpected disruption to services or facilities for persons with disabilities, CNA will notify such persons promptly. For planned disruptions, CNA will post notices regarding the reason for the disruption, its anticipated length and a description of alternative services available, if any. The notices will be posted on the CNA website at www.cna-aiic.ca and at both entrances of CNA House, 50 Driveway, Ottawa, ON, or at the entrance of any offsite venue location.
Training of employees
CNA is committed to providing training to all of its employees, which includes:
Employees will also be trained when changes are made to this policy.
To request accommodation or assistance for any program, good or service, contact the CNA receptionist at email@example.com or by phone at (613) 237-2133.
To provide feedback on the way CNA provides its programs, goods and services to persons with disabilities:
CNA’s response to complaints or feedback will indicate that we have received your comment, when you will hear from us and whether further action or information is needed. CNA will ensure the appropriate person is advised.
Modifications to this or other policies
CNA strives to ensure that its policies, practices and procedures are consistent with the core principles of independence, dignity, integration and equal opportunity. Any CNA policy that does not respect and promote the dignity and independence of persons with disabilities will be modified or removed.